Refund Policy
At ENEST Pvt. Ltd., we are committed to delivering high-quality educational programs, career development services, and digital learning experiences. We encourage all users to carefully review the details of any course, service, or program before making a purchase.
No Refund Policy
All purchases made on the E-Nest platform are final and non-refundable. Once a payment has been successfully processed for any course, program, consultation, subscription, digital product, or service, no refund, cancellation, or transfer request will be accepted, irrespective of the reason.
Non-Refundable Services
The following are strictly non-refundable:
- Exam Prep courses (Live and Recorded)
- Skill Connect courses and certification programs
- Industry Connect services
- Expert Connect sessions and consultations
- Study Abroad consultations and application services
- Immersion Programs
- Digital products and downloadable resources
- Memberships and subscriptions
- Promotional, discounted, or bundled purchases
Cancellation Policy
You may discontinue using any purchased service at any time. However, cancellation of a purchased service does not entitle you to any refund, credit, replacement, or compensation.
Exceptional Circumstances
Refunds will only be considered under the following exceptional circumstances:
- A duplicate payment has been made due to a verified technical or payment gateway error.
- Payment has been successfully deducted, but the purchased service or order was not created due to a verified system failure on E-Nest's end.
All such requests will be investigated by our support team, and the decision of E-Nest shall be final.
No Refund in the Following Cases
Refund requests will not be accepted for:
- Change of mind after purchase.
- Failure to complete or attend a course, consultation, interview, or session.
- Dissatisfaction with personal learning outcomes or examination results.
- Failure to secure employment, internships, admissions, scholarships, or placements.
- Scheduling conflicts or personal commitments.
- Lack of usage of the purchased service.
- Technical issues arising from the user's device, internet connection, software, or hardware.
- Violation of E-Nest's Terms of Service or Curator Guidelines resulting in suspension or termination of access.
- Expired subscriptions or completed services.
Processing of Approved Refunds
If a refund is approved due to a verified payment or technical issue, it will be processed to the original payment method within 7–10 business days after approval.
User Acknowledgement
By completing a purchase on the E-Nest platform, you acknowledge that you have:
- Read and understood this Refund Policy.
- Agreed that all purchases are final and non-refundable.
- Accepted E-Nest's Terms & Conditions and Privacy Policy.
- Understood that E-Nest does not guarantee admissions, placements, internships, employment, certifications, scholarships, visa approvals, salary outcomes, or any specific career results.
Limitation of Liability
E-Nest acts as an educational and career enablement platform. While we strive to provide high-quality learning experiences and opportunities, E-Nest shall not be held responsible for decisions made by employers, universities, mentors, recruiters, or third-party organizations, including but not limited to admissions, hiring decisions, placements, internships, visa approvals, scholarships, or employment outcomes.
Contact Us
If you have any payment-related queries or have experienced a technical issue during payment, please contact us:
Email: support@enestskill.com
Phone: +91-7510545225