Refund Policy
At ENEST Pvt. Ltd., we are committed to delivering high-quality educational programs, career development services, and digital learning experiences. We encourage all users to carefully review the details of any course, service, or program before making a purchase.
No Refund Policy
All purchases made on the Enest platform are final and non-refundable. Once a payment has been successfully processed for any course, program, consultation, subscription, digital product, or service, no refund, cancellation, or transfer request will be accepted, irrespective of the reason.
Non-Refundable Services
The following are strictly non-refundable:
- Exams (Live and Recorded courses)
- Skills courses and certification programs
- Jobs services
- Expert Connect sessions and consultations
- Study Abroad consultations and application services
- Immersion
- Digital products and downloadable resources
- Memberships and subscriptions
- Promotional, discounted, or bundled purchases
Cancellation Policy
You may discontinue using any purchased service at any time. However, cancellation of a purchased service does not entitle you to any refund, credit, replacement, or compensation.
Exceptional Circumstances
Refunds will only be considered under the following exceptional circumstances:
- A duplicate payment has been made due to a verified technical or payment gateway error.
- Payment has been successfully deducted, but the purchased service or order was not created due to a verified system failure on Enest's end.
All such requests will be investigated by our support team, and the decision of Enest shall be final.
No Refund in the Following Cases
Refund requests will not be accepted for:
- Change of mind after purchase.
- Failure to complete or attend a course, consultation, interview, or session.
- Dissatisfaction with personal learning outcomes or examination results.
- Failure to secure employment, internships, admissions, scholarships, or placements.
- Scheduling conflicts or personal commitments.
- Lack of usage of the purchased service.
- Technical issues arising from the user's device, internet connection, software, or hardware.
- Violation of Enest's Terms of Service or Curator Guidelines resulting in suspension or termination of access.
- Expired subscriptions or completed services.
Processing of Approved Refunds
If a refund is approved due to a verified payment or technical issue, it will be processed to the original payment method within 7–10 business days after approval.
User Acknowledgement
By completing a purchase on the Enest platform, you acknowledge that you have:
- Read and understood this Refund Policy.
- Agreed that all purchases are final and non-refundable.
- Accepted Enest's Terms & Conditions and Privacy Policy.
- Understood that Enest does not guarantee admissions, placements, internships, employment, certifications, scholarships, visa approvals, salary outcomes, or any specific career results.
Limitation of Liability
Enest acts as an educational and career enablement platform. While we strive to provide high-quality learning experiences and opportunities, Enest shall not be held responsible for decisions made by employers, universities, mentors, recruiters, or third-party organizations, including but not limited to admissions, hiring decisions, placements, internships, visa approvals, scholarships, or employment outcomes.
Contact Us
If you have any payment-related queries or have experienced a technical issue during payment, please contact us:
Email: support@enestskill.com
Phone: +91-7510545225